FAQ

What states are you located in?

We’re located in Georgia, South Carolina and Indiana.

How do I keep up with my storage bill?

If you rent out a unit with us, you’re able to stay on top of all of your billings and payments using our website. Just have a debit or credit card available and access to the internet.

Are your units safe and secure?

Our units are always kept safe. Our customers have access to the computerized gate using their unique code and we have the best quality security cameras to help us monitor the premises day and night.

Should I choose a standard or temperature controlled unit?

It depends on the type of items that you plan to store with us.Certain items such as documents, wooden furniture or musical instruments need to be kept in certain temperatures to maintain its quality, so rent out one of our temperature controlled units. Other items that aren’t temperature sensitive would be great in standard units. If you’re still unsure, just ask one of our team members for help.

How do I know what unit size I need?

We offer a range of storage unit sizes. If you’re unsure about what size would be best for you, check out our storage calculator and it’ll give you a suggested unit size.

Does StayLock provide boxes, handcarts and other moving materials?

Most of our facilities have hand trolleys that customers can use free of charge. For added convenience, we also offer moving and other packing materials such as boxes and tape. 

Do I need insurance to store my items?

StayLock Storage makes available insurance for your items.

What kind of leases are offered?

Our leases are from month-to-month.

Will StayLock provide locks or do I need to bring my own?

You have the option to bring your own lock or purchase one from us. All of our locks are sturdy and work well with the units we offer.

How do I get started?

Getting started is simple. Figure out what you plan to store and use our storage calculator to find the perfect size you need. Take a look at our facility pages to determine which one of our locations would be most convenient for you. Contact that facility by phone or reserve a space through the website. Check in when you’re ready to move into your unit. It’s easy and quick. Reserve a space to get started!

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