How to create a new tenant account

How to Set up an Account to Pay Online

  1. Go to website

  2. Click on Make a Payment

  3. Click on “Sign Up” in bottom left

  4. Unit number: you must enter any leading zeros for your unit number. You can check any correspondence from us for the full number.

  5. Enter your account number. Your account number can  be found on your rental agreement at the top of the first page just below the header. Your account number can also be found on recent invoices, receipts, and emails. If you cannot locate your tenant account number, please call the facility

  6. Enter your email address

    1. Email address does not have to be unique

  7. Create a Username and Password

    1. There are no requirements for username as far as minimum number of characters or including a letter

    2. you can also use and email address as your username

    3. password must be a minimum of 6 characters (no requirement for number or special characters)

  8. Create 2 security questions and answers

  9. Click “ Sign Up ”

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